At Zhanvi, we strive for complete customer satisfaction. If you are not entirely happy with your purchase, we offer a 7-day return policy starting from the date of delivery. This policy ensures that you can shop with confidence and peace of mind.

To be eligible for a return, the item must be unused, in its original packaging, and include all tags and labels. Products that have been worn, washed, or altered are not eligible for returns. Once the returned item is received and inspected, the refund will be processed within 5–7 business days to your original mode of payment.

Please note that the shipping charges for returns may apply unless the product is defective or the wrong item was sent. We recommend contacting our customer support team before initiating a return to ensure a smooth process.

For any queries or assistance regarding returns, you can contact us at +91 98110 49608. Our team will guide you through the process and make sure your refund or exchange request is handled efficiently.